Refund Policy
Last updated: November 30, 2025
Due to the digital nature of our products (website templates and digital files), all sales are final. We do not offer refunds once a purchase has been made and the product has been delivered.
Exceptional Circumstances
We believe in customer satisfaction. A refund may be considered under the following exceptional circumstances:
- Non-delivery of the product: If you do not receive the product within the promised timeframe after payment confirmation.
- Major defects: If the product is materially different from its description or has significant defects that prevent it from functioning as intended. You must provide clear evidence of such defects.
How to Request a Refund
To request a refund under one of the exceptional circumstances listed above, please contact our support team within 7 days of your purchase with your order details and a clear explanation of the issue.